To make sure that you receive emails to your inbox sent from your Heart you must add the following domains to your allowlist


DomainComment
*@animushome.comE-mails sent from animus website.
*@animusmail.comE-mails sent from your Heart comes from this domain.

Microsoft Outlook 

See section "Safe senders and recipients"
https://support.microsoft.com/en-us/office/block-or-allow-junk-email-settings-48c9f6f7-2309-4f95-9a4d-de987e880e46

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