Service Desk

{"xsrfToken":"BEPK-ZJG7-26OV-89X2_03baf64636e18c932638e74c0776aae0d675ee7c_lout","branding":{"id":"1","key":"hcs","name":"Contact Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a7f90223-bd4a-4938-88f8-7ce1a6137db5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NTY3MDJmNi1jOTAxLTRmMzktYTcwMC04OWI2MmZkNDhmYTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE3ZjkwMjIzLWJkNGEtNDkzOC04OGY4LTdjZTFhNjEzN2RiNSI6WyJyZWFkIl19LCJleHAiOjE1NjY2ODg5NjcsIm5iZiI6MTU2NjY4ODMwN30.29EcPKe0tRWBnhhpcL5NfnE5zGOiC2xrKPVqd77Gt8k&client=656702f6-c901-4f39-a700-89b62fd48fa2&mode=fit","logoId":"a7f90223-bd4a-4938-88f8-7ce1a6137db5","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":null,"announcementMessage":null,"localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"Välkommen till Hjälpcentral","sharedPortalName":"Hjälpcentral","announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Swedish (Sweden)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#167bc1","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/41cac324-b54b-4a41-9c43-56b1310217d3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NTY3MDJmNi1jOTAxLTRmMzktYTcwMC04OWI2MmZkNDhmYTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQxY2FjMzI0LWI1NGItNGE0MS05YzQzLTU2YjEzMTAyMTdkMyI6WyJyZWFkIl19LCJleHAiOjE1NjY2ODg5NjcsIm5iZiI6MTU2NjY4ODMwN30.sjZ28O5BEi4EyZVASqmR2PrWFAPU50YS8ps-XSPnMRg&client=656702f6-c901-4f39-a700-89b62fd48fa2&height=300&mode=fit","bannerMediaApiFileId":"41cac324-b54b-4a41-9c43-56b1310217d3","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"hcs","projectId":10406,"serviceDeskId":1,"name":"Contact Support","description":"We will take care of your request as soon as possible","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"1","name":"Developer tools","descriptionHtml":"","callToAction":"Developer tools","introHtml":"Can't get your developer environment running? Please check community.animushome.com first.","icon":10943,"iconUrl":"https://animushome.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10943","groups":[2],"key":""},{"id":"7","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better or just have an idea you want to share? We're all ears.","icon":10972,"iconUrl":"https://animushome.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10972","groups":[1],"key":""},{"id":"3","name":"General questions","descriptionHtml":"","callToAction":"General questions","introHtml":"Have general questions about the product? Select this and we'll be happy to answer your questions.","icon":10965,"iconUrl":"https://animushome.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10965","groups":[1],"key":""},{"id":"26","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"Send in any feedback you have as a developer working with Animus Heart.","icon":10983,"iconUrl":"https://animushome.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10983","groups":[2],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10950,"iconUrl":"https://animushome.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10950","groups":[1,2],"key":""},{"id":"6","name":"Suggest device integration","descriptionHtml":"Before sending a new request, please see <a href=\"https://animushome.com\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">reported device integrations so far </a>","callToAction":"Suggest device integration","introHtml":"Let us know what devices you would like to see integrated next.","icon":10985,"iconUrl":"https://animushome.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10985","groups":[],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10940,"iconUrl":"https://animushome.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10940","groups":[],"key":""},{"id":"23","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Get help with a technical or security issue.","icon":10946,"iconUrl":"https://animushome.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10946","groups":[1],"key":""},{"id":"24","name":"E-mail Requests","descriptionHtml":"","callToAction":"E-mail Requests","introHtml":"Requests sent from support email (support@animushome.com)","icon":10942,"iconUrl":"https://animushome.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10942","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"},{"id":2,"name":"Developer"}],"orderMapping":{"2":[1,5,26],"1":[3,23,5,7]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6135a1f2-17ed-33ba-986b-8e34d4e2fbe6","appLinkName":"System Confluence","appLinkUrl":"https://animushome.atlassian.net/wiki","spaceKey":"AHK","spaceName":"Animus Home Knowledge","spaceUrl":"https://animushome.atlassian.net/wiki/spaces/AHK"},"labels":[],"projectKey":"HCS","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HCS","userLanguageHeader":"Tip","userLanguageMessageWiki":"Have you checked our <a href=\"https://animushome.atlassian.net/wiki/spaces/AHK/overview\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">Knowledge Base</a> for an answer?","defaultLanguageHeader":"Tip","defaultLanguageMessage":"Have you checked our [Knowledge Base|https://animushome.atlassian.net/wiki/spaces/AHK/overview] for an answer?","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://animushome.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}